“http://www.ViDoc.in”, “http://www.MyHealthCentral.in”, “http://www.HospitalCentral.in”, “http://www.ClinicCentral.in” and underlying subdomains, sites, web pages, are collectively referred to as the “ViDoc Website”.
The ViDoc Website is owned and operated by ViDoc
"You" and "User" refer to You, the user of this Service. "Software" and "Hardware" includes all software/hardware that comprises the Service or is used to interact with the Service, and includes all software and hardware provided by Our Suppliers.
Your Representations for Authorised Use
Password Confidentiality and Computer Security
You are alone responsible for keeping Your password confidential and for the security of any computer You use to access the Service. You agree to notify ViDoc if You become aware that Your password has been compromised or that there is any other security problem with the Service.
Your Obligation to Verify Information Sent to Your Healthcare Providers
You and Your physician or other healthcare provider are solely responsible for all information stored or communicated using the Service, Software or Hardware. You agree to verify the accuracy and completeness of all information communicated to Your physicians and other healthcare providers using the Service. You will notify Your physician or other healthcare provider and Us if You find any inaccuracy or incompleteness in the information received by the physician or other provider from the Service. You agree that We shall not be liable for any inaccuracy or incompleteness of any such information.
We may provide, or third parties may provide, links to other World Wide Websites or resources. Because we have no control over such sites and resources, You acknowledge and agree that We are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Use of the Service, Software, and Hardware
Payment, Fees and Taxes
You agree to pay all subscription fees, consulting fees and other fees applicable to Your use of Services and You shall not circumvent the fee structure. The fee is dependent on the Subscription Plan that You purchase.
All fees / charges paid are non-refundable
The User shall be completely responsible for all charges, fees, duties, taxes, legalities and assessments arising out of the use of the services
Mode of payment:
Online : The Fees could be paid online through the facility made on the Website. Third parties support and services are required to process online fee payment through the Payment Gateway. We are not responsible for any loss or damage caused to You during this process as these third parties are beyond the control of ViDoc.
Offline : The Fees could be via Cheque, Demand Draft, Pay Order in the name of “ViDoc Healthcare Solutions Pvt. Ltd.”, payable at Mumbai and could be mailed to Us at the following address :
ViDoc Healthcare Solutions Pvt. Ltd., B4 Parekh Mahal, VN Road, Churchgate, Mumbai 400 020.
Bank Transfer : The Fees could be transferred via RTGS to our Bank Account. Please contact us on support@ViDoc.in to know our Bank Details.
We consider the payment process to be complete only on receipt of the amount to ViDoc's designated bank account.
In case, there is a short charging by ViDoc for the designated fees because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.
All Fees are exclusive of taxes.
Service Tax of 12.36% is levied on every purchase. (Taxes depend on prevalent Government Regulation, and may change from time to time)
Fees not received within the specified due dates attract late charges of 1.5% interest compounded monthly from the due-date of payment, which may be levied at ViDoc’s discretion.
ViDoc reserves the right to alter any and all fees from time to time, without notice.
ViDoc reserves the right to discontinue the Services to You and delete all information in Your Account, for Non-payment of fee, apart from reserving any legal recourse available.
Depending on the subscription, the service to You may be activated between 3 to 7 working days from the date of payment realization by ViDoc. We try our best to deliver the best turn-around-time, However in certain situations, service activation may take longer; You will be notified about the same, as the case may be.
We shall provide Your basic online support, from 11am to 6.30pm – Monday to Saturday (Excluding Holidays) at no additional charge. However, if we estimate that additional effort is required, the same shall incur additional charges, as the case may be.
We shall put in best effort to keep the website running, 24 hours across the year except, for any Planned Downtime (for which we shall give You a prior notice) or any Force Majeure event.
No Unlawful or Prohibited Use
Restrictions on Use
You acknowledge and agree that the Service and the Software contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except for information You provide, all content on the Service is copyrighted by Us and/or one or more of Our Suppliers. You may download and/or print a copy of information provided on this Service for Your personal use only, provided You keep all copyright and trademark notices intact. All Software is owned by ViDoc and/or its Suppliers and is protected by copyright laws and international treaty provisions. You may not reproduce (except as specifically set forth herein), download, modify, create derivative works from, distribute, or attempt to reverse engineer, decompile, disassemble, or access the source code for the Software. Any reproduction or redistribution of the Software is expressly prohibited by law and may result in severe civil and criminal penalties. You may not, copy, paraphrase, omit, display, store, timeshare, rent, lease, sublicense, publish, distribute, transmit, create derivative works from, transfer, assign, sell or commercially exploit in any manner whatsoever the Software or content on Our Website. All marks displayed on the Service or in the Software are Our or Our Supplier's trademarks or service marks (both registered and unregistered). No right license or interest in such marks is granted to You under this Agreement. You agree that You will not assert any such right, license or interest with respect to such marks.
Disclaimer of Warranty
THE VIDOC WEBSITE AND THE SERVICE AND SOFTWARE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING BUT NOT LIMITED TO WARRANTIES OF SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS OR ACCURACY OF THE INFORMATION, SERVICE, SOFTWARE OR RELATED GRAPHICS CONTAINED ON OR PROVIDED THROUGH THE VIDOC WEBSITE FOR ANY PURPOSE. VIDOC AND ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO THIS INFORMATION, SOFTWARE, SERVICE AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. YOU MAY USE CERTAIN THIRD-PARTY SOFTWARE (INCLUDING WEB BROWSERS) OR HARDWARE IN CONNECTION WITH ACCESSING THE SERVICE AND SOFTWARE. WE MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF SUCH THIRD-PARTY SOFTWARE OR HARDWARE. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF SUCH THIRD-PARTY SOFTWARE OR HARWARE LIE SOLELY WITH YOU AND THE VENDOR OR SUPPLIER OR SUCH THIRD-PARTY SOFTWAREE OR EQUIPMENT, AS THE CASE MAY BE. THE INFORMATION, SOFTWARE AND SERVICE INCLUDED IN OR AVAILABLE THROUGH THE VIDOC WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE VIDOC WEBSITE AND THE INFORMATION, SOFTWARE AND SERVICE AVAILABLE ON THE SITE. YOU UNDERSTAND THAT WE AND OUR SUPPLIERS CANNOT AND DO NOT WARRANT THAT FILES AVAILABLE THROUGH THE SERVICE OR THE SOFTWARE WILL BE FREE OF INFECTION OR VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES. WE DO NOT ASSUME ANY RESPONSIBILITY FOR YOUR USE OF THE SERVICE AND THE SOFTWARE, AND YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE AND THE SOFTWARE IS AT YOUR SOLE RISK.
Limitation of Liability
Neither ViDoc, nor any of its officer, directors, employees, agents or Suppliers shall be liable for losses or damages arising from input errors or misuse of the Service, negligent handling or sharing of any password, leaving a computer unattended during an online session or failure to sign off at the end of Your session, compromise of any password or account privacy arising from security problems with any computer You use to accessViDoc, the Service or Software, or Your failure to report a known incident of unauthorized account access or incorrect information.
“Force Majeure Event” means any event due to any cause beyond the reasonable control of ViDoc including but not limited to the delays due to act of God, floods, sabotage, fires, explosions, accidents, earthquakes, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, hostilities, acts of government, custom barriers, unavailability of any communication system, breach or virus in the processes or storage data systems, computer hacking, unauthorised access to computer data and storage devise, computer crashes, system crashes, technical flaw/error, breach of security and encryption, etc and such other causes of like character beyond the control of ViDoc.
Term and Termination
Either We or You may terminate Your right to use Our Website and the Service at any time, with or without cause, upon notice of 15 (fifteen) days. To unsubscribe from a service, You need to provide us a prior written notice via email at firstname.lastname@example.org, with Subject Line : “UNSUBCRIBE” and mention Your “Subscription Details” and “Reason for Unsubscription”, in the email. The email should be sent from the email id registered on our website. On receiving the Unsubscription request, we will check Your account for any pending payments and any other outstanding obligations from Your end. We may require You to continue subscription to the service until its scheduled completion, if the situation requires the same.
Some services may include limitation of the service offering to a certain Quota. In case, You exceed the Quota, ViDoc reserves the right to terminate or suspend Your right to use Our Website and Service. However, such termination will be preceded with a notification.
General Legal Provisions
Applicable Law and Jurisdiction
If You have questions or comments regarding this Website, please contact Us at: email@example.com